IT With a POV

Unlike other MSPs, who let tools define IT and end up catalyzing even more IT pain, we believe that even the most innovative tools don’t work if they don’t work for your people. Our unique IT philosophy is people-first, which means we focus first on removing the noise, headaches, and hurdles, streamlining your systems so that we can truly your teams can do the transformative work they set out to do.

More With Less

Our team works at the nexus of IT and business, values services over servers, and develops dynamic plans that advance the adoption of safer, smarter, and more successful IT practices at every step. We don’t dictate – we illuminate why a single-stack Microsoft ideology creates greater impact, with less.

IT Should Drive Business

We support teams as they learn to make intelligent tools work smarter for them. By thoughtfully putting heartbeats over hardware and harmonizing people and processes, we believe IT can create calm, spur confidence, and energize teams in the right direction: forward, faster, together.

SAY HELLO

Traditional MSP services provide essential but limited services.

Modern IT goes further.

We go beyond fixing technology — we transform how your organization experiences it.

Modern IT partners with your leadership and internal IT team to reduce friction, elevate performance, and align technology decisions with business strategy.

Through a single-stack Microsoft strategy and human-centric support, we bring calm to chaos, turn insights into action, and make sure your technology always supports what matters most: your people and your progress.

Stability and Security: The Calming Foundation for Progress

At Modern IT, we believe that resilient IT is essential to forward momentum. That’s why your systems stay secure, monitored, and optimized—24/7.

By blending operational discipline with proven frameworks like ITIL and Microsoft best practices, we create an environment that’s not just compliant, but confidently future-ready.

How We Deliver Value

Reactive Operations Center
Fast, expert support with clear escalation paths—because when something goes wrong, you need resolution, not runaround.
Proactive Cloud Services
Ongoing monitoring, patching, and protection to keep your environment healthy, secure, and ahead of the curve.
Managed Security Program
vCISO-level strategy, 24/7 SOC coverage, compliance support, and security awareness training—all designed to give you peace of mind.
Disaster Recovery Assurance
Regular, real-world restore tests ensure you can rely on your backups when it matters most—no guesswork, just confidence.
User Onboarding & Offboarding
A stress-free, human-centric process that starts employees off right—and protects your business when they move on.

Clarity and Alignment: From Chaos to Confidence

At Modern IT, we turn complexity into clarity. Every client is paired with a dedicated Technical Account Manager (TAM) and vCIO who connect IT performance directly to business goals—so your technology isn’t just maintained, it’s made meaningful.

We don’t just keep the lights on. We help you see what’s ahead.

How We Deliver Value

Strategic Audits
Regular system reviews aligned to best practices—reducing unplanned work and building a stronger, more stable foundation.
Single Source of Truth
Comprehensive documentation of assets, dependencies, and core processes—so your environment is transparent, not tribal knowledge.
Vendor & Budget Clarity
Simplified vendor management and clear financial visibility to streamline decisions and cut through the noise.
EOS-Aligned Level 10 Meetings
Structured, collaborative reviews that track progress, surface process issues, and solve them—for good.
Quarterly Business Reviews
Aligning IT to growth plans and budgets—so every tech decision supports what’s next.

Strategy and Innovation: Built for the Modern Workplace

At Modern IT, strategy isn’t an add-on—it’s embedded in everything we do. We bring a full IT leadership team that delivers enterprise-grade thinking without enterprise-grade complexity or cost.

By aligning people, process, data and technology, we help you move forward—with intention.

How We Deliver Value

Technical Account Manager (TAM)
Turns reactive tickets and user feedback into actionable insights—then schedules focused audits to drive improvement.
Alignment Engineer
Executes best-practice audits and resolves low-risk drift before it becomes disruption.
Virtual CIO (vCIO)
Connects your technology investments to measurable business outcomes—ensuring IT always supports the bigger picture.
Solution Architect
Designs scalable, streamlined systems with fewer vendors, more automation, and built-in adaptability.
Licensing & Cloud Specialist
Optimizes Microsoft and Azure spend for clarity, control, and real ROI.
Procurement Team
Centralizes hardware, software, and logistics to keep operations smooth, predictable, and on-budget.

Empowerment and Adoption: The Human Element

Technology only drives progress when people feel confident using it. That’s why our Education Team goes beyond training—we coach, guide, and collaborate to turn your team into savvy, empowered users.

Because the true value of IT isn’t in the tools. It’s in how your people use them to move forward.

How We Deliver Value

- Microsoft 365 & Teams Coaching
  Hands-on productivity workshops that help your team get more done—with less friction and more confidence.
- Security Awareness & Certification
  Engaging programs that elevate understanding and foster a culture of secure, informed behavior across your organization.
- Skill-Building Through Collaboration
  Embedded training during real projects—so your internal IT team learns by doing, not just by watching.

AI Transformation: Designed for Human Impact

At Modern IT, AI isn’t about replacing people—it’s about freeing them to do their best work. We start by building trust with your team, understanding their day-to-day reality, and listening deeply to what’s getting in their way.

From there, our AI Transformation consultants document workflows and identify where automation, AI agents, and real-time data visualization can remove friction, reimagine process, and create space for higher-value work.

The result? A more engaged culture, smarter use of time, and the momentum to move forward—with clarity, creativity, and confidence.

How We Deliver Value

AI Transformation Consultant
Builds trust with your team, listens closely, and maps current workflows to surface bottlenecks and prepare systems for meaningful automation.

AI Engineer
Designs and deploys automations, intelligent agents, and integrated systems that eliminate repetitive work and accelerate outcomes.

Power Platform & Azure AI Specialists
Implement tools like Power Automate, Power Apps, Power BI, Azure Fabric, and Azure AI Services to streamline workflows, visualize performance, and deliver intelligent, data-driven decisions.

Change Enablement Coach
Guides adoption with empathy and structure—ensuring your team feels supported, equipped, and inspired by what’s next.

Questions on our Services?

Training Drives IT Transformation

IT shouldn’t be a black box. To make IT fun again, we focus on making every moment more accessible and approachable. We’re experts and educators who adeptly distill complex processes and guide on best-practices. Our spirit of support illuminates the best path forward.

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